NATURAL STONE

Q: Are sealers really necessary?

A: All stone and tile products benefit from sealing. Sealers seal the surface against chemicals, water and other contaminants.

CARPET

Q: How does carpeting improve indoor air quality?

A: Carpets acts as a passive air filter creating a trap or dust, pollen and other particles. Vacuuming removes the vast majority of dirt from carpeting.

CERAMIC TILE

Q: What should I do when something, like coffee, is spilled on the carpet?

A: Rule #1 is clean it up immediately. Gently scrape up any solid material then carefully blot the entire area, do not rub, removing as much of the spill as possible. Using a clean white towel moistened with warm water gently work from the outside of the spill toward the inside to avoid spreading the stain the blot up all of the moisture.

If you feel that is still too much moisture after blotting the carpet, place a ¾-inch-thick stack of white towels over the spot and weigh them down with a heavy object.

Q: What is the difference between ceramic & porcelain tile?

A: Ceramic tiles typically have a white or red clay biscuit with some form of glaze on top. Porcelain tile costs more than ordinary ceramic tile because they are made from extremely fine powdered clay tablet that is pressed under enormous pressure and hear – several hundred degrees hotter than ceramics. Porcelain tiles are much harder and denser than ceramic tiles.

HARDWOOD FLOORING

Q: What is the difference between hardwood, engineered wood and laminate wood flooring?

A: Hardwood flooring is composed of a solid piece of hardwood, usually at least ¾” thick.

Engineered hardwood flooring is composed of layers of plywood and hardwood which are glued together to make a solid piece of flooring, ideally the hardwood wear layer should be at least 5/32” thick and the plywood backing should be at least 5 plys thick for good stability.

Laminate wood flooring is composed of a core, typically made of High Density Fiber (HDF), the top layer is a photographic layer that replicated the look of wood. The product is generally 3/8 of an inch in thickness.

Q: How often and with what products do I maintain my floor?

A: Today’s finishes are basically maintenance free. Dust mop or vacuum as needed. Damp mop when dirty. Cleaning solutions will depend on the type of finish applies. DO NOT USE OIL SOAPS, FLAX SOAPS OR ANY TYPE OF WAX.